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We'd Love to Hear From You

Whether you have a question about our collections, need assistance with a custom design, or want to schedule a consultation, our team is here to help. Reach out to us through any of the channels below.

Visit Our Store

123 Jewellery Lane
London, W1K 5AB
United Kingdom

Opening Hours

Monday - Saturday: 10am - 6pm
Sunday: By Appointment

Send Us a Message

Common Questions

Frequently Asked Questions

Do you offer custom jewellery design?

Yes, we specialise in bespoke jewellery design. Our master craftsmen work closely with you to bring your vision to life, from initial concept sketches to the final masterpiece.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original condition. Custom-made pieces are final sale, but we ensure your complete satisfaction throughout the design process.

Do you provide jewellery repair services?

Absolutely. Our skilled artisans can repair, restore, and resize your precious pieces. We handle everything from simple cleanings to complex restorations of antique jewellery.

How long does shipping take?

Standard UK delivery takes 2-3 business days. International shipping typically takes 5-10 business days depending on the destination. All orders are fully insured and require a signature upon delivery.